LeadDec Conversations: Your Ultimate Communication Hub
Picture this: All your customer chats, emails, calls, and social messages flowing into one sleek, powerful dashboard. Facebook Messenger, Instagram, Google My Business, Webchats? Yep, we’ve got them all covered. Dive into a world where efficiency meets simplicity, enabling your team to engage, respond, and connect with your contacts without breaking a sweat.
1. Click "Conversations"
Hit the Conversations tab to open up a universe of communication possibilities.
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2. Explore the Message Panel
Check out your active conversations, play around with filters, and use the search bar to quickly locate specific chats. It's like having a conversation GPS.
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3. Decipher the Conversation Header
Here’s where you find the key details: who you’re chatting with, lead creation date, and nifty buttons to archive, star, or delete conversations. Keep your inbox tidy with a click or tap!
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4. The Conversation Panel Revealed
Witness a seamless display of your interactions across different channels with a specific contact. Calls, texts, voicemails, social media - it's all here, in one continuous stream.
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5. Contact Details at a Glance
Peek into your contact's life with essential info like their email, phone number, and relevant details.
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6. Unlock the Sidebar Panel Powers
Here’s your control panel for supercharging interactions. Add contacts to automations, schedule appointments, jot down notes, assign tasks, or spot opportunities—all from one spot.
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