How to use Workflow Trigger: Form Submitted

The Form Submitted Workflow Trigger will start a workflow whenever a form is submitted. Contacts who submit forms will be added to the workflow, allowing you to set up a variety of follow-up actions once their form submission is completed. This article will outline how to set up a workflow using the Form Submitted Workflow Trigger.

NOTE: This article will assume that you have customized forms already set up in your account. For an overview of how to create customized forms, see our article, “How To Customize a Form Or Survey”.

1. Start by accessing the 'Automation' section.

1 Click on "automation".

2. Next, initiate creating a new workflow.

2 Click on "Create Workflow".

3. Then, choose to 'Start from Scratch'.

3 Afterwards, click on "Start from Scratch".

4. Now, add a new trigger to your workflow.

4 Click on "Add New Trigger".

5. Subsequently, select the 'Form Submitted' option.

Select Form Submitted in the Contact Actions section of the Workflow Triggers Menu or use the search feature. Once selected, the Trigger setup menu will appear.

5 After, click on "Form submitted".

6. Optionally, rename your workflow trigger for clarity.

6 Next, click here.

7. Proceed by adding necessary filters.

Press + Add filter to bring up the Filters section. We highly recommend filtering by the name of the form they will be optin in. 

7 Upload

8. 'Form is' is selected

The Form is parameter allows you to only allow submissions of specified forms to trigger this workflow

8 Following that, click here.

9. Choose the relevant form from the options presented.

9 Upload

10. Finally, ensure to save the trigger to update your workflow.

10 Once that's done, click on "Save Trigger".

Set up applicable Workflow Action(s). We have multiple articles available to explain the setup of each of the Workflow Actions. Feel free to review our articles on these for more information on setting these up.

Pro Tip: You can use any Workflow Actions to be triggered by the Form Submitted trigger or you can leave this workflow without any actions.


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