Customizing Email Review Request Behavior in LEADDEC

Enhance your customer feedback strategy by customizing the behavior of your email review requests in LEADDEC. This article provides a detailed guide on how to adjust settings to personalize the timing, frequency, and content of your review requests. Learn how to create customized email templates that resonate with your audience, encouraging higher response rates and gathering valuable insights to improve your services.

1. Select 'Settings' to get started.

1 To begin, click on "Settings".

2. Next, choose 'Reputation Management.'

2 Click on "Reputation Management".

3. Scroll to the 'Email Review Request' section.

3 Next, click on the element.

4. Toggle to enable 'Email Review Request.'

4 Upload

5. Enter your preferred email subject line.

5 Then, click on the element.

6. Decide timing for sending the email after check-in.

6 Once that's done, click on "Review Request Behavior".

7. Specify hours or days for sending follow-up emails if custom is selected

7 Next up, click on "Hours".

8. Select repetition frequency for the email.

8 Once that's done, click on "Don't Repeat".

9. If needed, adjust the custom interval for email repetition.

9 Following that, click on "Custom".

10. Set the maximum number of retry attempts.

10 Click here.

11. Open the Email Builder to customize your email's appearance.

11 After that, click on "Open Email Builder".

12. Finally, save your settings to apply changes.

12 Click on "Save".

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