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Sending a Password Reset Request for Your Member in LeadDec

Learn how to assist your members in regaining access to their accounts by sending a password reset request in LeadDec. This guide explains the straightforward process to initiate a password reset, ensuring your members can securely and efficiently restore their login credentials. Discover the steps to enhance user support and maintain high security standards within your organization.

1. Start by navigating to the 'Settings' section.

1 Click on "Settings".

2. Transition into the 'My Staff' subsection.

2 Click on "My Staff".

3. Look for an option to edit the information your staff.

3 Click on the element.

4. If your staff forget their password, don't worry! You can request a reset.

4 Click on "Forgot Password".

5. Wait for a notification to appear confirming your actions.

5 Next up, click on the element.

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