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All collectionsSystem Settings: Tailoring LeadDec to Fit Your NeedsMy StaffCustomizing Call and Voicemail Settings in LeadDec

Customizing Call and Voicemail Settings in LeadDec

Take control of how you communicate with clients by customizing call and voicemail settings in LeadDec. This guide will show you how to tailor your calling features, adjust voicemail greetings, and set up call routing options to fit your business needs. Enhance your client interactions with personalized settings that improve responsiveness and convey professionalism. Learn to manage these settings effectively to ensure optimal communication flow and client satisfaction.

1. Proceed to the 'Settings' option on the page.

1 Click on "Settings".

2. From there, navigate to the 'My Staff' section.

2 Click on "My Staff".

3. Select a staff member from the displayed list.

3 Click on the element.

4. Access the 'Call & Voicemail Settings' of the selected staff member.

4 Click on "Call & Voicemail Settings".

5. Proceed to select the 'Inbound Twilio Number'.

5 Following that, click on "Inbound Twilio Number".

6. Opt to forward calls to the web app in the next step.

6 Next, click here.

7. You can also choose to forward calls to the mobile app.

7 Click here.

8. Adjust incoming call timeout as per your preference.

8 Following that, click here.

9. Finish off by uploading an mp3/wav file.

9 Click on the element.

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