Managing Calls and Voicemail Settings in LeadDec

Gain mastery over your telecommunication features in LeadDec with our comprehensive guide on managing calls and voicemail settings. Learn how to customize your calling preferences, set up voicemail greetings, and ensure you never miss a lead again. This article provides step-by-step instructions to enhance your client interaction through effective call management and voicemail optimization in LeadDec.


1. Click on "Settings".

1 Click on "Settings".

2. Click on "Business Profile".

2 Click on "Business Profile".

3. Navigate "Call & Voicemail Settings".

3 Click on "Call & Voicemail Settings".

4. Click here to adjust "Incoming call timeout" Set a timeout number - we suggest using a timeout of 20 seconds or less.

4 Once that's done, click on the element.

5. Click here to "Upload mp3/wav File" The following are the default voicemail settings for all Twilio numbers within a given location, unless customized via the Team Management settings. The default voicemail message will replace the one provided by the phone carrier. If a call is not answered within a specified duration, the CRM will record a voicemail message. To customize voicemail for your number, upload an mp3/wav file here

5 Click on the element.

6. Click on "Save Call Settings".

6 Click on "Save Call Settings".

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