Troubleshooting Guide for Publishing on Google My Business
When publishing content on Google My Business (GMB), it's essential to follow certain guidelines to ensure your posts are successfully published and reach your audience. Here are some troubleshooting tips to help you overcome common issues:
1. Choose the Ideal Image Aspect Ratio:
Images play a crucial role in engaging your audience on GMB. Follow these guidelines for optimal image quality and compatibility:
Use JPG or PNG format for images.
Ensure the image size is between 10 KB to 5 MB.
Maintain a minimum resolution of 250x250 pixels.
Select images that are relevant to your product or business to enhance user experience.
2. Verify GMB Location:
To ensure your posts are successfully published, your GMB location must be verified. Follow these steps to verify your business location:
After listing your location on GMB, verify it through the Google My Business dashboard.
Check the status of your location by clicking on "Manage location" or accessing the Social Planner section in LeadDec, where you can see if the location is verified or unverified.
3. Posting Limitations for Chains:
If your business has more than 10 locations, posting through the GMB API may be restricted. Here's what you need to know:
Google My Business limits posting through its API for brands with 10 or more locations.
If you attempt to post to a location belonging to a chain with over 10 locations, you'll receive an error message.
Ensure that you select fewer than 10 locations for each brand while integrating to avoid this limitation.
By following these troubleshooting tips, you can overcome common challenges and ensure that your posts on Google My Business are effective in reaching and engaging your audience. If you encounter any further issues or need assistance, feel free to reach out to our support team for help. Happy publishing!