Step-by-Step Guide to Clean Up Your Unread Folder
Step 1: Identify the Issue
If sent messages like Facebook messages, Instagram messages, texts, or emails are showing up in your unread folder on LeadDec, it’s time for a quick fix.
Step 2: Navigate to Automations
On the left-hand side of your LeadDec dashboard, click on “Automations.” This will take you to the list of all your configured automations.
Step 3: Access the Specific Automation
Find the automation that’s sending out the messages in question. For instance, if you’re looking to adjust an automation set up in January 2022, select that specific one.
Step 4: Alter the Automation Settings
Once you’re inside the chosen automation, head over to the “Settings” option.
Look for an option titled “Mark as Read.” By toggling this on, you ensure that any messages dispatched from this automation will be marked as read automatically.
Step 5: Save Changes
After turning on the “Mark as Read” setting, don’t forget to hit “Save” to apply this change to your automation.
Step 6: Monitor the Results
With this adjustment, the messages sent through the specified automation will no longer appear in your unread folder. When recipients reply, those messages will correctly show up as unread, allowing you to prioritize your response effectively.
Why This Matters
Keeping your unread folder reserved only for incoming responses is crucial for maintaining an effective and responsive communication channel. This simple adjustment can save you significant time sifting through messages and helps ensure you don’t miss out on engaging promptly with essential contacts.
By following these steps, you can streamline your messaging workflow on LeadDec, improving both your productivity and communication efficacy. Remember, a tidy inbox allows for quicker response times and a more manageable communication strategy. If you encounter further issues or have any questions, LeadDec support is always here to assist.